1. General Information
BookGoNow is an online hotel booking platform that allows users to search, compare, and book accommodation services through our partnered travel suppliers and hotels.
We act as an intermediary between travelers (“you,” “your,” or “user”) and third-party service providers, including hotels, travel wholesalers, and API partners.
All reservations made through BookGoNow are subject to the terms and policies of those service providers in addition to our own.
2. Eligibility
By using BookGoNow, you confirm that:
• You are at least 18 years old and legally capable of entering into binding contracts.
• You will use this website only for legitimate reservations or purchases for yourself or others with their consent.
• You will provide accurate and truthful information when creating an account or making a booking.
3. Use of the Website
You agree not to:
• Use the website for any fraudulent, illegal, or unauthorized purpose.
• Attempt to disrupt or interfere with the website’s operation or security.
• Copy, modify, or reproduce any part of the website content or services without written permission from BookGoNow.
We reserve the right to suspend or terminate access to our services if any suspicious or abusive activity is detected.
4. Booking and Payment
All bookings made through BookGoNow are prepaid unless otherwise stated. When you confirm a booking, your payment will be processed immediately through our secure payment gateway.
You agree that:
• Prices are displayed in U.S. Dollars (USD) or local currency where applicable.
• All rates are subject to change without prior notice until your booking is confirmed.
• You are responsible for reviewing all details — including dates, number of guests, and hotel policies — before confirming payment.
• Once a booking is confirmed, your reservation details will be sent to you via email.
5. Cancellation and Refund Policy
Each hotel or travel supplier sets its own cancellation, change, and refund policy.
Before confirming your booking, please review the specific cancellation terms displayed on the booking page.
Some bookings are non-refundable, while others may allow free cancellation within a certain period.
BookGoNow will follow the policy of the supplier or hotel in case of cancellation or refund.
If a refund is approved, it will be processed to your original payment method within 7–14 business days after approval.
We are not responsible for delays caused by banks, credit card processors, or third-party systems.
6. Member Accounts and Rewards
When you register with BookGoNow, you can access exclusive member rates, cashback offers, and promotional discounts.
• Cashback and rewards are applied to your BookGoNow wallet and can be used on future bookings.
• Rewards have no cash value and cannot be exchanged or withdrawn.
• BookGoNow reserves the right to modify or cancel reward programs at any time without prior notice.
You are responsible for maintaining the confidentiality of your login credentials. BookGoNow will not be liable for unauthorized access caused by your negligence.
7. Price Match and Promotions
BookGoNow strives to offer competitive pricing.
If you find a lower rate for the same hotel and conditions elsewhere, you may contact us for review.
However, price match requests are subject to verification and do not apply to special or private discount codes from other websites.
Promotions and discount codes offered by BookGoNow are valid for a limited time and cannot be combined unless specified.
8. Hotel Policies and Responsibilities
Each hotel maintains its own policies regarding:
• Check-in and check-out times
• Age restrictions
• Extra guest charges
• Deposits or security holds
• Facilities and amenities
Please review these terms before booking. BookGoNow is not responsible for any issues arising from failure to follow hotel policies.
Any special requests (such as room preferences or early check-in) are subject to hotel availability and cannot be guaranteed.
9. Limitation of Liability
BookGoNow acts solely as an intermediary between you and the hotel or supplier.
We do not own, manage, or operate any hotel property listed on our website.
Therefore, we are not responsible or liable for:
• Service quality, cleanliness, or amenities provided by hotels.
• Errors, cancellations, or overbookings made by the hotel or supplier.
• Any injury, loss, or damage suffered during your stay.
Our total liability under any circumstance shall not exceed the total amount paid by you for your booking.
10. Intellectual Property
All content on BookGoNow — including text, graphics, logos, and design — is owned by BookGoNow and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any part of our website content without written permission.
11. Privacy Policy
Your privacy matters to us.
By using BookGoNow, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
We do not store your credit card details after payment processing. All transactions are secured through trusted payment partners.
12. Changes to These Terms
BookGoNow reserves the right to update or modify these Terms and Conditions at any time without prior notice.
The updated version will be posted on this page with a new “Last Updated” date. Continued use of our services after any changes means you accept the revised Terms.